Introduction

This Privacy Policy explains how Bounce collects, uses, shares, and protects information when you use our website, mobile applications, and related services (the "Service"). By using the Service, you agree to the practices described here.

Information We Collect

We collect information that:

You provide to us — account details (such as email and name), content you submit (such as photos, videos, descriptions, item details, messages), payment-related information, preferences, support requests, and anything else you choose to give us.
Is generated as you use the Service — activity, content interactions, device and browser information, IP address, identifiers, approximate location, performance data, and similar telemetry.
We receive from third parties — information from marketplaces, payment processors, identity providers, social platforms, and other services you connect or authorize, as well as information from data providers we use to identify items, estimate values, or otherwise operate the Service.

How We Use Information

We use information for any business or operational purpose, including to:

Operate, maintain, deliver, and personalize the Service
Identify, describe, value, and help you act on items
Develop, train, evaluate, and improve our products, models, and artificial intelligence and machine learning systems
Communicate with you about the Service, updates, offers, and research
Conduct analytics, reporting, and research
Detect, investigate, and address fraud, abuse, security, and other risks
Comply with legal obligations and enforce our agreements

How We Share Information

We share information with:

Service providers and contractors that help us operate the Service, including providers of cloud infrastructure and storage, communications, customer support, analytics, artificial intelligence, machine learning, payment processing, and similar services
Third-party platforms and marketplaces when you direct us to list, sell, transfer, or otherwise act on items through them, or when you connect such services to Bounce
Other users in features that are inherently social or shared, to the extent you choose to use them
Authorities and others when we believe disclosure is necessary or appropriate to comply with law, enforce our agreements, respond to lawful requests, protect rights, safety, or property, or address security issues
In connection with a corporate transaction such as a financing, merger, acquisition, sale of all or part of our business, or similar event
In aggregate or de-identified form for any purpose without restriction

We do not sell your personal information for monetary consideration. Certain sharing for cross-context behavioral advertising or similar purposes may qualify as a "sale" or "share" under some laws; where applicable, you have the right to opt out as described below.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete information we hold about you; to object to or restrict certain processing; to receive a copy of your information in a portable format; to withdraw consent where we rely on it; and to opt out of certain sharing or targeted advertising.

To exercise these rights, email legal@trybounce.ai. We may need to verify your identity, and we may decline requests where permitted by law. You can also stop using the Service at any time; closing your account does not necessarily delete all information, as described below.

Data Retention

We retain information for as long as we deem necessary to provide the Service, comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and operate our business. Retention periods vary based on the type of information and the purpose for which it was collected.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

International Processing

Information may be processed and stored in the United States and other countries where we or our service providers operate. By using the Service, you understand that information may be transferred to and processed in countries whose data protection laws may differ from those of your country.

Children

The Service is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page and may communicate material changes through the Service or by email. Your continued use of the Service after a change takes effect constitutes your acceptance of the updated Policy.

Contact Us

Questions about this Privacy Policy? Email us at legal@trybounce.ai.